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Our Governance
We are committed to strong governance, quality assurance, and continuous improvement. Our governance structure ensures accountability, compliance with CQC and safeguarding standards, and a culture of transparency. We review incidents, analyse risks, and use learning to improve outcomes and prevent issues recurring.
Evidence Based Care and Effectiveness
Our care is guided by national best practice standards including NICE, BILD, and UKHCA, ensuring safe, high-quality support.
Clinical Auditing
Regular audits benchmark our service against standards, highlight improvements, and confirm successful changes.
Risk Management
We identify, assess, and reduce risks through proactive systems, learning from incidents, and embedding preventative strategies.
Service User and Stakeholder Experience and Involvement
We gather feedback from residents, families, and professionals, using it to shape policies, plans, and continuous improvements.
Education, Training and Continuing Professional Development
Staff access ongoing professional development, including PBS, autism training, and specialist input from our MDT.
Staffing and Personnel Management
We invest in permanent, well-trained staff, avoiding agency reliance. This ensures stability, continuity, and high-quality care.
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