Our Approach

Support built around the person, not the label

Our model of care combines Positive Behaviour Support, person-centred planning and community inclusion to help people live safer, fuller and more independent lives.

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Our values

What guides everything we do

Our values shape the way we support people every day — consistent, compassionate and focused on what matters to each individual.

Dignity & respect

Every person is treated as an individual, with their choices, culture and identity respected.

Person-centred

Support is designed around each person's goals, strengths and aspirations.

Independence

We build everyday skills and confidence so people can do more for themselves.

Community inclusion

We help people stay connected to family, friends and their local community.

Safeguarding

Safety and wellbeing sit at the heart of our practice at all times.

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Partnership

We work openly with families and professionals to achieve shared outcomes.

Our model of care

Person-centred support that puts people first

We start by getting to know each person — their history, communication, preferences and what a good day looks like for them. From there we build a personalised support plan that promotes choice, independence and meaningful daily activity, reviewed regularly with the person and those who know them best.

Person-centred support
Positive Behaviour Support

Understanding behaviour, not just managing it

Positive Behaviour Support

A PBS-led framework

We use Positive Behaviour Support to understand why behaviour happens and to reduce distress through proactive, consistent and evidence-based strategies.

  • Functional, strengths-based assessment
  • Personalised support plans
  • Proactive strategies that reduce restrictive practice
  • Skilled, trained and well-supported staff teams
Outcomes & partnership

Working together for measurable progress

We track outcomes and work closely with families and professionals so everyone can see the difference support is making.

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Measurable outcomes

Clear goals and regular reviews show real, evidenced progress over time.

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Working with families

Families are partners in planning, kept informed and genuinely involved.

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Partnership working

We collaborate with commissioners, social workers and clinicians throughout.

Want to understand our approach in more detail?

Our team is happy to talk through our model of care and how we support the people you work with.

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Centred Living Care & Support

A specialist CQC-regulated residential care provider for adults aged 18–65 with learning disabilities, autism and behaviours that challenge. A deliberately small, three-bed home in Newham, East London.

020 4634 4616
[email protected]

Centred Living Care & Support is a trading name of Wellways Care Ltd, registered in England & Wales, company no. 15427270. Registered office: 37 Shiphay Lane, Torquay, England, TQ2 7DU.

CQC Provider ID 1-20710858821  ·  Toronto House CQC Location ID 1-26685117034

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